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Topic:

HOW TO LEAD A MULTI-CULTURAL TEAM?

A German Sale Director works for a French company in his office in Ho Chi Minh City, with a sales force representing more than 6 different cultures (and from 3 different religions). If you are in a similar case, how can you lead the team effectively ? Discuss with Jacques Ferrière, ex-Chairman of Unilever Vietnam, who also led Unilever in Turkey/Central Asia region and worked for years in France, Australia, and Portugal to find out more on cross-cultural management.

Advisor:

Jacques Ferrière's picture

Jacques Ferrière

Ex-Chairman & CEO
Unilever Vietnam

Timing:

The discussion is open from 09-09-2011 to 29-09-2011

The advisor answered on 25-09-2011

Not sure if the habit of revealing salary is a specific trait of Vietnamese staff? How would you correct this?

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My Hoa Nguyen's picture
1316070200

Some of my employees have the habit of revealing their salary to the other. I'm not sure if this is a specific trait of Vietnamese staff? How would you correct this?

Answer6 hZWZmZpnmHCdlZmExaBkb-GkoGOYcFLJpMWoq4DHo5ifmatXc6xsmGVrUr98qKellJ--oJ_Tj6PNo5mMrs7PxrDF3N-wn8KdpcbWzNPUU3DZa55siJyl1JvYnqemiHCnbWVtb1qlm9CVcpPXoaWgfYeArlVx12ptnlqkkdTG0dSGn8Ogl2rcrJ6Uk52Gy5-pz6XfkdqvoMtan6hycKBXpaiZrKmhqKCHa6RqnHJYl6OnnNaslc2UWZ-rbmOch5eaload2Z5om1vFxtbS1sWamYhsz2yWca3j

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  • Jacques Ferrière's picture

    Company remuneration and reward policies should be open and transparent. There is a part of the manager's remuneration which is more specifically related to his/her performance and potential. In well-structured organisations, the range of remunerations should not be a "big secret", nor cause a great surprise to anyone. Personally, I am not in favour of "broadcasting" individual managers' remunerations.

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  • herbert white's picture
    herbert white
    1316099801

    It is common, especially with those with less experience. To solve this discuss competition. That everyone is growing n their careers and that the best performing and in greatest demand will receive more income.

    But, and here is the key, you emphasize the need for team work and harmony among the team. So if an employee talks about their salary and creates disharmony among the team then you have little interest in promoting them again. It is a tough situation if they are your best performer but if they create disharmony for ten then it is not worth having the,

    In the US we have had highly skilled and highly paid sport players in basketball and football whose careers were well below what they could be since they were disruptive to a team. The US football player Terrell Owens is a great example of this.

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  • Hien Anh Nguyen's picture
    Hien Anh Nguyen
    1316140225

    This may be not especially in VN but to me may have at any company around the world. Though revealing individual salary is not recommended, I think each company should have a clear and transparent policy on Salary scale (for example: Manager start from 10mio, experience one varies on top 20%, more than that should move to the next level...) and salary increase (for ex: 10% for total team pool, dividing to each by performance appraisal..).Main reason People chit chit about salary because they think company may treat them unfair, they need to know how "unfair" it is in order to fight for their additional benefits. This is very bad for the company moral...

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  • herbert white's picture
    herbert white
    1316140561

    Good point about ranges - most companies will have job titles assigned to grade levels and will have ranges of salaries for each level. So an "Aq8" may have a $25,000/$28,000/$33,000 range reflecting the low, midpoint and high range. Some companies make this very public and others not. The US government publishes the grades and always includes the grades when advertising the job. Others are more oblique and it is unclear.

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  • Pascal Ho Ba Dam's picture

    I think this is a personal decision, why correct it?
    You as an employer need to keep that individually confidential, but the employee is free to give this information.
    The taxman cannot reveal the assets of a person, but anybody can boast he has a ferrari and 2 appartments in Q1.
    Not a specific trait...

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  • Thai Binh Nguyen's picture

    inform to them about clear salary policy

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