Dear Tuan,
Enhancing product/service quality and productivity are always critical for a company to grow. CEO does this by working closely with his/her management team to uncover the areas that need improvement. To do this, CEO normally work with CFO and Business Heads since CFO can help with statistic and analytical data, Business Heads are the ones who best understand the business process. CEO can call other resources if necessary. From here, the committee develops best solutions to address the issues, form project team to conduct implementation and monitor the deployment