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Liem Nguyen Ba's picture

Liem Nguyen Ba

Graduate Assistant at Texas A&M, College of Business
San Antonio (United States) - 60 connections

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Overview

  • Current:
    Graduate Assistant at Texas A&M, College of Business
  • Past:
    • General Manager at QST VN
    • Operation, Sr. Manager at PPF Vietnam Finance Ltd.
    • Service, Sr. Manager at Samsung Electronics VN
    • Product & Service, Sr. Manager at Acer
    • Operation, Sr. Manager at Karasawa Kasei Ltd
    • Customer Service, Manager at Sony Rep Office
  • Education:
    • Texas A&M University-Commerce, United States
    • Đại học Mở Bán Công Tp. Hồ Chí Minh, Vietnam
    • Đại học Tổng hợp TPHCM, Vietnam
  • Connection:
    60 connection(s)

Summary

I intentionally move to several industries to study and strengthen the experience and knowledge of operation systems and managerial challenges.

  • Job Function:
    Management, Customer Service, Production/Process/R&D
  • Industries:
    High Technology, Retail/Wholesale/Distributor, Electrical/Electronics/Components
  • Specialities:
    Beside the management of operation division, I am interesting in the improvement of operational management system. I look after the efficiency of operation in both cost and productivity aspects as well as applying Lean, Six sigma to achieve the higher Customer experience and satisfaction.
  • Job Level:
    Director

Experience

  • Graduate Assistant

    Texas A&M, College of Business
    September 2014 - Present (10 years 6 months)
  • General Manager

    QST VN
    January 2011 - July 2012 (1 year 6 months)
  • Operation, Sr. Manager

    PPF Vietnam Finance Ltd.
    August 2007 - October 2010 (3 years 3 months)
  • Service, Sr. Manager

    Samsung Electronics VN
    March 2003 - July 2007 (4 years 5 months)
  • Product & Service, Sr. Manager

    Acer
    January 2001 - March 2003 (2 years 2 months)
  • Operation, Sr. Manager

    Karasawa Kasei Ltd
    June 1995 - January 2001 (5 years 8 months)
  • Customer Service, Manager

    Sony Rep Office
    November 1991 - May 1995 (3 years 7 months)

Education

  • Texas A&M University-Commerce (United States)

  • Đại học Mở Bán Công Tp. Hồ Chí Minh (Vietnam)

  • Đại học Tổng hợp TPHCM (Vietnam)

Training/Certificate

  • Mini MBA, Distribution

  • 6-sigma Black belt

  • Customer service benchmarking

  • Service marketing

  • Distribution practice

  • Retail marketing campaign

  • Supply Chain Management

  • Customer oriented

Additional Information

  • Groups and Associations:
    Champion Service Manager in Asia (2004) Samsung Corp
    Top 5 Service in Worldwide (2005), Samsung Corp
  • Honors and Awards:
    The best Employee 2005-2006, Samsung Electronic VN
    Honor member of DELTA EPSILON TAU

Personal Information

  • Hobbies and Interests:
    Reading science book, playing tennis, bowling, pool, billiard
    Interesting in science, finance, economic and religion issues

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