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Nghia Nguyen Duy's picture

Nghia Nguyen Duy

Retail Operation Manager at Bitexco Group of Companies
Ho Chi Minh (Vietnam) - 56 connections

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Overview

  • Current:
    Retail Operation Manager at Bitexco Group of Companies
  • Past:
    • Store Manager at Parkson Department Store
    • Store Manager at Parkson Viet Nam
    • Sale Manager at Entit Co., Ltd.
    • Sale Manager at Thanh Luc Co., Ltd.
  • Education:
    • Hanoi Open University, Hanoi, Vietnam
    • Hue University, Vietnam
    • Dong Nai Teacher Training College, Vietnam
  • Connection:
    56 connection(s)

Summary

Operation: Manage all daily activities for retail podium to meet the company target and monitor the operation cost. Ensuring all processes are adhered to and high standards are maintained.
Human Resource: Manpower planning, recruiting, training, supervising, motivating, and reviewing staff, as well as coaching and developing operation team to achieve the objectives.
Sales and profit: Finding new ways to improve sales, meet sales targets, analyze figures, forecast volumes, and strategize. Liaison with outside vendors to ensure quality supply, assisting to increase revenue and stock level inventory.
Service: Monitor and improve the customer service. Ensure the security, the safety and the risk management at retail podium.
Display : Planning and arranging creative displays, advertising and promotional displaying to shine the retail podium.

  • Job Function:
    Management
  • Industries:
    Retail/Wholesale/Distributor, Fashion/Luxury Goods & Jewelry, Machinery/Auto trading
  • Specialities:
    Operations Management Sales Management Retail Customer Service Cosmetics Jewelry Fashion Promotions Time Management Teamwork Budgeting Employee Relations International Business Team Leadership Team Building Technical Recruiting Customer Relations New Business Development Coaching Problem Solving Business Management English Performance Management Organizational Development P&L Customer Satisfaction Analysis Business Analysis Business Planning Planning.
  • Job Level:
    Manager

Experience

  • Retail Operation Manager

    Bitexco Group of Companies
    December 2011 - Present (13 years 3 months)
  • Store Manager

    Parkson Department Store
    June 2008 - November 2011 (3 years 6 months)
  • Store Manager

    Parkson Viet Nam
    June 2008 - November 2011 (3 years 6 months)
  • Sale Manager

    Entit Co., Ltd.
    May 2007 - May 2008 (1 year)
  • Sale Manager

    Thanh Luc Co., Ltd.
    July 2003 - April 2007 (3 years 10 months)

Education

  • Hanoi Open University, Hanoi (Vietnam)

  • Hue University (Vietnam)

  • Dong Nai Teacher Training College (Vietnam)

Training/Certificate

  • Supervisory Skills

  • Customer Service

Personal Information

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