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Truong Giang
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Current:Vehicle regional sale manager at MEKONG DEVELOPMENT JOINT STOCK COMMERCIAL BANK
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Past:
- Regional Sale manager at Societe Generale Viet Finance- A member of Societe Generale Group
- Channel manager at British American Tobacco (BAT)
- Supervisor at Unilever Vietnam International Co., Ltd.
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Education:
- Economic University - Can Tho
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Connection:1 connection(s)
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Vehicle regional sale manager
MEKONG DEVELOPMENT JOINT STOCK COMMERCIAL BANK
March 2011 - Present (13 years 11 months)• Set up the whole POS system network at Mekong Delta in order to achieve the company target with around 30% market share since rolling out in 5 years.
• Building up the strong sale team with long vision and stable strategies so that MDB can be become the best work place at Mekong region.
• Thorough out the right strategies to approach the market, MDB will enhance the reputation at market and pull other partner in cooperation well and will be chosen as the best partner for cooperating.
• Get along with risk index below 1% as compulsory regulation. It will be done by coaching to staffs frequently by training in house and coaching on field.
• Be not only the best choice to customers for their needs in the future but also financial package to them.
• Manage not only field sale force but also back office for making sure all disbursement of dealers as well as all documentation in line with MDB’s policy.
• Manage Messenger force in order to serve customers as well.
Do well
• Expand network with around 62 dealers of Mekong region. Focus on 12 key dealers of its Mekong with 80% volume contribution. in 2013, only invest and business focusing on 15 dealers as key dealers of Mekong region. Cut off operation cost in monthly with a half budget as initial plan
• Working at 92 Point of sale with nearly 90 staffs in sale force total in 2011. Utilize productivity and save cost, reduce more than a half staffs and maintain around 50 staffs as sale force and 12 staffs as back office.
• Get top 3 key dealers with cross sale project.
o Cooperate with customer database in order to deploy the insurance products (both life insurance and general insurance.
• Daily report, weekly report and monthly report in monitoring closely. It helps business monitoring closely and make sure plan on track. Otherwise, backup plan will be run if initial plan has not done well.
• Field sale is always on the training with 2 steps
o Basic training (technical training): 10 days when joining.
o Sale training skills: 3 months after passing probation period.
• Work well with fraud team (field survey) to make less fraud and cheating customer in order to get more quality loans as well
• Last but not least
o Ranking table for all members is updated daily so that all members know where they are going on
o Action plan will be updated by 3 days per week in order to help all staff on track
o Market visit plan will set up based on this
o It is done from RSM level to supervisor level.
o Celebrate for highest performance at end of month
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Regional Sale manager
Societe Generale Viet Finance- A member of Societe Generale Group
July 2009 - March 2011 (1 year 8 months)• Set up new POS network at Mekong Delta in order to achieve company target
• Training and coaching sale rep daily, monthly and quarterly by coaching to Business Development Supervisor
• Solicit and maintain favorable relation with current and potential Dealer in the region.
• Manage and responsible for all activities of company to Mekong Delta region
• Establish, build up the form in order to report and organize system management for Region
• Deploying, supervision to reporting system
• Implement, supervise about tactic activities of marketing campaign in the Region
• Conduct regional sales meeting and communicate new strategies to the region area force
• Analyze market trends, consumer preferences as well as provide valuable input to the marketing department
• Make sure that region has to achieve all company objectives: Production, Manpower, Productivity, Risk
• Effectively utilize the promotion budget for assigned region and feedback the result.
• Ensure thorough understanding commercial plan and marketing within each employee of the team.
• Ensure high levels of employees engagement and drive employee capability development
Big success stories
• Got the prize “The best Regional achievement in 2010”
• Covered and built up Mekong region from 4 early Provinces up to 13 provinces in end of 2010
• Production/ volume has been increasing from 6 bil per month up to 21 bil in 2010 late
• Managed and leader 110 people in the region with 70 more partners
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Channel manager
British American Tobacco (BAT)
June 2006 - May 2008 (1 year 11 months)Achiever all targets, objective which allocated to region by monthly, quarterly and yearly.
Responsible for summarizing outlet audit report, channel activities tracking and propose action plan to develop channel.
Responsible for offer POSM and not only ensure the company kept up to date of any POSM initiatives, and evaluate all POSM but also build company images in all channels.
Ensure effective implementation and carrying out evaluation of company activity plan for these channel
Make sure to contact between brand and trade team effectively to ensure achieving of region objective. Build up whole marketing activities for South region in order to achieve company target.
Support to brand communication. Its core task is improvement retail outlets brand availabilities and visibilities so to improve effectiveness of brand awareness and communication.
Responsible, manage all activities of Distributor’s, Area Sales Executive, Supervisor and Sales Rep.
Responsible, Implement achieve sales target, Implement planning business in area include Sales forecast, shipment, sales out, stock control.
Ensure available and sufficient resource of stock inventory of contract
Manage, conduct about promotion and display programs through out POSM. Managing budget effectively
To consider in dealing sales target, promotion for distributor
To consider in dealing by brands sales target for distributor
Build and plan Shipment
Plan to meet and work with Distributor’s, ASE about objective business by month and quarter
Field coaching with sales forces and supervise their activities. To audit the sales force and to solve the sales problem
Record and solve problems complaint from customers.
Deploy strategies from head quarter to region and meeting with AM to implement it smoothly.
Propose all marketing activities for South region during 2008 and follow up it month by month
Building the plan strategic business followed develop plan of company
To seeking out new selling opportunities and distribution opportunities in area and region
Proposing the promotion for sales after discussion with the sales team
Participate to assess actually of business situation, strategic activities of trade marketing
Planning trade promotion to achieve sales target
Established, build the form to report and organization system management for Region
Deploying, supervision reporting system
Implement, supervised about strategic activities of trade marketing in Region
Established, build the form to report and chart management for area in Region
Participate to contribute my ideas and building successful project of trade marketing in Area, Region( sales support for Agent)
Conducted to guide ASE to build distribution network include all channels and make sure develop to distribution network cover in area.
Make sure distribution coverage do well.
Conducted to ASE ,Sales supervisor built the route/map. Planning to open the new stores in monthly and hit target every month.
Build the process appraised to base his performance of quarterly, year
Conduct and motivate to sales forces team.
Coordinated with human resources, training department. Recruitment employee’s, Training sales skills. Make sure they have the professional, qualities skills.
Coordinated with customer service, supply chain department to timely supply products for customers
Big success stories
The youngest Area manager promoted up to Channel Manager of country (only 1 more year joining with company)
The leader of PDA project which Viet Nam is the first country chose as the pilot test of ASIA to deploy to the staffs at Can Tho city
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Supervisor
Unilever Vietnam International Co., Ltd.
May 2005 - May 2006 (1 year) Achieve target by monthly, quarterly and yearly.
Responsible manage of Distributor’s, Sales man in area
To informed for customers about support policy, activities strategic business of company
Deploy activity trade marketing, broadcast of company in area
Allocate sales target, promotion programs per area to based on allocation target of trade marketing and objective business of region
Responsible achieve sales target in area
Planning to build the distribution network. Make sure products distribution goods all brands in area
Responsible managing network key Consumer, Key Account, wholesale. Plan to maintain, consolidate, develop strong brands as Omo, Clear, Sunsilk....
To suggestion, planning promote, Display products at Retailer
Supervise information, activities of competitor’s and to reported for Sales Manager
Recorded and solved problems complaint from customers.
Leadership and manage motivate sales forces.
Recruitment employee’s, Training sales skills. Make sure they have the professional, qualities, abilities
Reporting daily sales, business results, all information of competitor’s to Sales Manager and Trade Marketing department.
Big success stories
Got the Certificate The best Supervisor of FOOD brand in last quarterly in 2008.
The youngest member in TASK FORCE of Mekong Delta whom set up the distribution system for whole Mekong Delta in 06 joining months only here.
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Train the trainer
2011
Help yourselves coach to staffs and make sure they can implement as your instruction
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Sale force management program
2010
Help your team can achieve target/ objective and all staffs are willing to do. KPI monitor closely and make sure initial plan works well
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Leadership for result
2008
Helps yourselves get result by leadership. Let's motivate your team and get their commitment on this. Build trust and high commitment standard
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Coach the coach
2007
It is a part of training session. You all have to make sure your staffs will do it as training before. They -themselves- have to do it by high awareness instead of pushing and forcing
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Coverage expansion plan
2006
It helps us to make a full plain in detail for setting up: Road map, coverage plan, shop stock management, and good delivery plan
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